Customer


You are here: InLoox Project management glossary Customer

The party that "orders" the project

A customer, often also referred to as client, can be a person or an organization that orders and buys products or services that a business offers.

In project management, the customer is the one defining the requirements of the project and often setting the parameters such as budget and deadlines. The customer, therefore, influences the constraints of a project heavily and plays an active part in the project’s process.

Customers' role includes tasks such as:

You can distinguish between two types of customers:

  • Internal customer: from the same organization
  • External customer: belongs to another organization

Would you like to receive regular info on project management topics?


Project Management Newsletter

Please enter your name.

Read more about project management on our blog


To the InLoox Blog

Our project management software InLoox helps you to make a success of your project the fast, easy and secure way


Learn more

Other terms