According to a study, assistance is an important decision factor for investments in new software. Whether training, templates or video tutorials, how can this support look like?
Services all around the Implementation of Project Management SoftwareKathrin Jungwirth, Tuesday 28 May 2019 | Reading time: unknown
Current study results
Based on a study by PWC, project management software demonstrably increases project performance: 77 percent of all above-average successful projects are handled with software support. Furthermore, in a survey conducted by the Access Group, 66 percent of project managers surveyed stated that a very important factor for investing in new software was the level of support provided by the company. (Hive)
Services supporting the successful implementation of PM software
Numerous decisions have to be made even before the purchase of project management software. And the purchase alone is also not enough. The software now has to be rolled out in the company or in other departments for repeat orders. Software manufacturers offer a variety of support services to ensure that this is successful and that users find their way into the new environment as quickly as possible:
With training courses on the newly acquired PM software, you ensure that users get to know the full potential of the new solution and make full use of it in everyday project work. Ideally, you should schedule several training sessions so that the employees can work with the software in small groups at their own pace. In this way, you ensure that the employees have easy access to the software and are happy to use it in their daily work.
We also offer training courses on InLoox software products. You decide individually between training courses in our training centre, directly at your premises or online training courses. In addition to introductory training on our project management products, individual training sessions on specific topics such as time recording, project planning or dashboards are also possible.
With various templates that you import directly into the project management software, you save a lot of time, for example when creating project plans or reports. In addition, templates provided by the software manufacturer also help you to find your way around the new system. With the help of templates, you can also reduce fear of contact within the team.
InLoox offers supporting templates for reports, projects, e-mails, notifications, mind maps, views and dashboards, but also special planning templates that make testing and introducing InLoox as easy as possible. Also on our blog you can find several planning templates on specific topcis.
3. Video Tutorials
Videos speak for themselves and are an easy way to get a first impression of a software. And even in everyday project work, video tutorials usually provide a quick and clear answer to the question of how, for example, a particular function or view can be used meaningfully.
In addition to short product films, the InLoox tutorials explain step by step how to work with the project management software. The tutorials also provide brief insights into the most important functions of InLoox.
4. Whitepapers, Glossary & Blog
The introduction of a project management software often increases the focus on project management methods in the company. Not every team member knows the project management terminology down to the last detail. Often, in-depth project management training is not immediately possible or not absolutely necessary. In these cases, there are numerous online resources that can help.
No matter whether agile task management, on-time delivery or PM certificates - we regularly provide you with free white papers on project management and project management with InLoox. On our blog you will also find weekly new hands-on articles on the topics of project management, productivity and leadership. If you would like to read about the meaning of a PM term, you will find a brief explanation of important terms in our project management glossary.