In rare cases, special software configurations may cause an unforeseen behavior of the software, a so-called exception. If an exception occurs while you are working with InLoox, you can notify the InLoox support team via the message box that will pop up. This message box was specifically developed to provide detailed information on the unique software configuration and helps in finding the best solution.
Of course, you can also directly contact our support team. If you prefer that option, ensure that you have the information provided in the exception dialog ready at hand. For detailed information on the contact options and direct phone lines, please go to Contact the InLoox support team.