Create and Assign Skills

You are here: InLoox Support Knowledge Base Online Help InLoox for Outlook 10.0 All support articles | InLoox 10 for Outlook InLoox options Create and Assign Skills

Article content



Define the skills of your team members in InLoox, such as language skills, special industry knowledge or certifications. This enables you to easily identify employees with the required skills inside your company, contact them directly and accurately allocate them according to their skills.

Resources - Add New Resource Skills


You can create, edit and delete skills in the InLoox Options, as well as assign or re-assign these skills to the respective resources. 

InLoox Options: Skills and Assignments



Create a new skill

Follow these steps to create a new skill:

  1. Navigate to File >> InLoox Options >> Contacts >> Skills

    InLoox Options: Skills


  2. Click on New to create a new skill.
  3. A new editing dialog opens in which you can give the new skill a name and add a description. 

    InLoox Options: Add new skill


  4. Confirm with OK



Assign a skill to a resource

Follow these steps to assign one or more skills to a resource:

  1. Navigate to File >> InLoox Options >> Contacts >> Assignment

    InLoox Options: Skills Assignments


  2. Click on New to assign skills to a resource
  3. A new editing dialog opens. Click on […] to open the address book. Choose the contact you want to assign skills to. Confirm your choice with OK
  4. Select all skills you want to assign to the contact.

    InLoox Options: Assign Skill


  5. Confirm with OK