Emails in Documents

After you have tracked emails as .eml-files, you can view them in the project Documents section in the folder Emails. All .eml-files are collected and stored there, regardless of which other document folders they are located in.

There, you can choose between the list view and the conversation view.

Emails in list view in Documents

The list view is useful, when you need to sort, filter or group emails. You can customize this list view with the following email-specific columns:

• Email CC Recepients
• Email Preview
• Email Received at
• Email Recepient
• Email Sender
• Email Subject

For further information on the list views in general and the columns available in the Documents list view, read the help article List Views in InLoox Web App.

Email conversations in Documents

Click on the Conversation icon to show emai conversations. 

InLoox shows the latest email of each conversation at the top. Click on it to see the preview of the email on the right and scroll through the whole conversation. You can add a description, the document status or link it to other InLoox items. You can add a comment to the email and track changes made to this document such as who uploaded it to InLoox or deleted it.

For more information on how to track emails in InLoox Web App, read the Help article: Email Tracking in InLoox Web App.