This is where we answer frequently asked questions about the InLoox test phase, the InLoox editions and how we support you in implementing and using InLoox. If you don't find the answer to your question here, please feel free to contact us!
You can test our biggest edition InLoox Enterprise Plus with the full range of features for 14 days for free. There are no functional restrictions, you will be able to explore all aspects of InLoox during the trial period.
On request, you can also test InLoox Self-Hosted. Please contact us directly for this purpose.
Yes, you can evaluate InLoox as a team with an unlimited number of users during the trial period. You can invite your team members directly by clicking on your profile and "Invite Users". If you want to test with a large team or multiple departments, please contact us directly.
No, you don't have to. Nevertheless, we recommend a product demo so that you can come to a decision faster. Your personal contact person will show you all areas of InLoox in the demo and answer your individual questions.
Your free trial ends automatically after 14 days. You don't have to do anything else.
If you would like to continue using InLoox after the trial period, please contact our sales team. We will usually contact you proactively before the trial period expires.
If you decide to purchase InLoox, you can continue working with your account. All project data will remain in your account for all people who had a user login to your account during the trial period. You can continue working without interruption.
The cloud editions differ in their functional scope:
Data protection is our top priority. We consider it a matter of course to meet all legal and organizational data protection requirements. We process your data confidentially and in full compliance with the GDPR.
The InLoox cloud editions are hosted exclusively in certified data centers located in Germany. This ensures that your data is protected according to the highest security and compliance standards.
You can find more information at any time under data protection.
InLoox Professional, InLoox Enterprise and InLoox Enterprise Plus are available as annual and monthly subscriptions. InLoox Self-Hosted is only available as annual subscription with with a minimum of 10 users. For a specific quote, please contact our sales team, specifying the desired edition and the planned number of users.
After you have created an InLoox account and have familiarized yourself with the functionalities in InLoox, it takes about 4-6 months until all InLoox users have integrated the workflows and processes into their daily work.
One tip we can give you: the faster you use InLoox intensively, the faster you will expand your project data and get reliable benchmarks for your project management and controlling. Our trainings can support you with that.
Our support team will be happy to help you with any technical questions you may have. The fastest way is to send a ticket to InLoox Support.
If you have questions about your subscription, then contact your InLoox contact person.
Yes. In the online help, you will find step-by-step instructions on the InLoox functions and workflows.
There are also:
No, InLoox is very intuitive and can be used immediately.
Nevertheless, training is useful so that you also get to know those functions and workflows that you would only find on your own after months of use without training. With training, you and your team will be able to use the full range of features faster.
InLoox is a standard solution, which is why the user interface, for example, cannot be customized. Customization options in InLoox are:
If you need special customized features for your workflows, please contact us and we will create a concept together with you.
Yes, InLoox offers a mobile app. The InLoox mobile app is available for iOS and Android and allows you to access important project information on the go. You can download the app from the following links:
InLoox is integrated with the following Microsoft applications:
In addition, there are InLoox connectors for the following Microsoft applications:
If you use the InLoox Enterprise (Plus) or InLoox Self-Hosted editions, you can develop interfaces for data exchange between InLoox and e.g. SAP or ERP, CRM systems via the InLoox API or the SQL database. Our technical documentation for the API and sample projects are available on request. We are happy to work with you to create a concept for the implementation.
InLoox is continuously improved and updated. New features are implemented about every 4-6 weeks. On the What's New page we provide information about minor and major releases. Our customers and newsletter subscribers receive the information about minor and major releases in their inbox.
Releases are rolled out to the Cloud versions first and become available for InLoox Self-Hosted shortly afterwards (typically within 1–3 weeks).
First, we'll celebrate with a big announcement. Then you will receive a newsletter with all the details about the new major version. At the same time, InLoox will inform you that there is a new update. Once you have made this update, you will be able to use the new features and workflows.
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