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Email preview is not available in InLoox PM 7


You are here: InLoox Support Knowledge Base Support Articles InLoox PM 7.x Troubleshooter Deactivated elements in Outlook/InLoox PM Email preview is not available in InLoox PM 7

Problem:

InLoox PM is unable to show emails in the document preview.

Email preview

If that’s the case it is very likely that the reference to the proper „Preview-Handler“ in the Microsoft Registry is missing. Please note that the document preview in InLoox PM is supported not before Microsoft Vista.

 

 

Solution:

Download the proper registry from the following link and import it in the registry of the affected computer.

http://www.inloox.de/content/download/13135/136854/version/7/file/InLooxMailPreview.zip

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