Problem:
After the installation of InLoox, the following error ocurrs when starting Outlook:
“C:\Documents and Settings\ <userprofil> application data\Microsoft\AddIns\C:\Programme\InLoox\InLooxAddin.dll is not a valid Office add-in”
Solution:
The problems results from incorrect data in the file “extend.dat”. Please ensure at first, that you have installed InLoox with a user account that has local administrator rights. Restart your computer and reinstall InLoox again to ensure a clean installation.
If a new installation of InLoox does not solve the problem, an Outlook error is the reason; It can be solved as follows:
You can't find the answer to your questions in our online support center? Send us a support ticket.
Search our support center for answers to your question on InLoox, find user instructions and tutorials.