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Deinstallation under Vista gets stuck


You are here: InLoox Support Knowledge Base Support Articles InLoox 5.x / 6.x Troubleshooter Installation Deinstallation under Vista gets stuck

Problem:

InLoox cannot be uninstalled correctly under Windows Vista.

This problem ocurrs infrequently.

 

Solution:

The problem ocurrs due to a problem in Windows Vista and InstallAware.

If InLoox cannot be uninstalled correctly under Windows, the uninstalling has to be accomplished manually. For more information on this issue, please have a look at this manual:

http://msdn.microsoft.com/en-us/library/aa370523%28v=vs.85%29.aspx

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