How do I know if I am logged into the right InLoox now! account?


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Question:

How do I know if I am logged into the right InLoox now! account?

Answer: 

InLoox now! Account information

It is possible to create several accounts with one email address in InLoox now!. There are several ways to manage these accounts.

1. Different project rooms, one email address

  • To create different project rooms with one email address, log in several times with the same combination of email address and password. 
  • Afterwards it is possible to work in different project rooms (=project data/databases). This is useful if you want to separate individual business areas or departments (e.g. management, employees, etc.). 
  • This scenario also enables you to switch project rooms to guarantee cross-functional collaboration.
  • If you reset the password in this scenario, you will receive an email per account with a corresponding link to reset your password. The distinction between which email belongs to which account is made by the account name and the creator of the account. Both are visible in each email.

2. Different accounts with one email address

  • To ensure a strict separation between different accounts, you can create multiple logins with the same email address but different passwords
  • Switching between project rooms is not possible here. To access the data of the other accounts, you need the password of the corresponding account. This means that you will have to log out of one account and log into another account to switch between them. 
  • If you reset the password in this scenario, you will receive an email per account with a corresponding link to reset your password. The distinction between which email belongs to which account is made by the account name and the creator of the account. Both are visible in each email.

 

Switch between InLoox now! accounts

Switching InLoox now! accounts in Outloox 

  1. Click on the File tab.
  2. Click on InLoox now.
  3. You can select the respective project room from the drop-down menu under Account Information >> More Accounts. The active project room is displayed above the drop-down menu. 

Switching InLoox now! accounts in InLoox Web App 

  1. Click on your profile icon in InLoox Web App.
  2. Select the respective project room.
    The currently active project room is marked with an arrow in front of its name.

Reset passwort for an InLoox now! account

If you ever forget your password, you can reset it at any time.

Important: If you have multiple accounts with the same email address (same email address, different passwords), you will receive one password reset email per email/password combination. You can distinguish the individual accounts by their different account names.

In InLoox Web App, you will find the password reset link directly on the login page. 

1. Click Forgot password?

2. Enter your email address and click Send link via email.

3. You will now receive an email to reset your password.

Important: If you have created several project rooms with the same email address, you will receive one email per project room. You can distinguish the respective login and identification of the email relevant for you is done via the account name noted in the email.

Change account name in InLoox now! Web App

1. Click on your profile icon in InLoox Web App and select Options

2. You can now change the name of your account under General >> Miscellaneous

Confirm by clicking on the blue button with the checkmark on the right-hand side. 

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