Allow AI assistance
InLoox is able to use Artificial Intelligence (AI) for certain functions.
This AI functionality is provided by Microsoft's Azure Open AI service, with data centers located within the European Union. This ensures that your data is processed in compliance with strict European data protection guidelines. In addition to these safeguards, we have a special supplemental agreement with Microsoft that guarantees that the data you provide will not be recorded, nor used for model training. Azure Open AI processes your data only at the time of the request and does not store it permanently. Consequently, InLoox data is not used for model training and there is no permanent flow of your customer data into this model.
Administrators can decide at any time for the entire account if AI support should be allowed or not:
- In InLoox Web App, click on your profile picture in the bottom left corner.
- Click Account Settings.
- Click on Organization.
- Under Privacy Settings, you can now (de)activate the slider Allow AI assistance.
Note AI assistance is enabled by default.